A/R Followup
At Emrsive Medical Solutions, we understand that effective Accounts Receivable (A/R) follow-up is crucial for maintaining a healthy revenue cycle. Unpaid claims, outstanding balances, and delayed reimbursements can significantly affect your practice’s financial health. That’s why we offer a dedicated and comprehensive A/R follow-up service to ensure your payments are collected promptly and accurately.
What is A/R Follow-Up?
Accounts Receivable (A/R) follow-up involves actively managing and pursuing unpaid claims and outstanding balances from insurance companies or patients. After claims have been submitted and processed, any payments that are delayed or not made require follow-up to ensure that your practice receives the money owed.
Our A/R Follow-Up Process
Our A/R follow-up team employs a structured and persistent approach to collecting unpaid balances and resolving any issues that may cause payment delays. Here’s how we do it:
- Timely Monitoring of A/R Aging Reports We continuously monitor A/R aging reports to identify overdue claims or unpaid balances. By tracking these reports, we can quickly detect unpaid claims based on how long they have been outstanding, ensuring no payments are left unaddressed.
- Proactive Follow-Up with Payers Our team initiates timely follow-up calls and communications with insurance companies or payers to investigate the status of outstanding claims. We:
- Inquire about the reason for delays.
- Resolve any issues with denied or rejected claims.
- Provide any additional documentation or corrections needed for payment processing.
This proactive approach helps reduce the risk of claims going unpaid or falling into a backlog.
- Appealing Denied Claims: If a claim is denied, we don’t just leave it unresolved. Our team identifies the reason for the denial, whether it’s a coding error, missing information, or payer-specific requirements. We promptly correct and resubmit the claim or file an appeal to ensure you receive the payment you deserve.
- Patient Responsibility Follow-Up: In addition to following up with insurance companies, we manage outstanding patient balances. We offer compassionate and professional communication to help patients understand their responsibility and arrange payment plans if necessary. This includes sending reminders, processing payments, and ensuring that patient payments are handled smoothly and efficiently.
- Detailed Reporting and Transparency: Transparency is key in our A/R follow-up process. We provide detailed reports on the status of all outstanding claims and payments, allowing you to see exactly where your money is tied up and what steps are being taken to collect it. Our comprehensive A/R reports help you understand your practice’s financial position and guide decision-making.
- A/R Follow-Up and Automation at Emrsive Medical Solutions, we leverage automation tools to assist with routine follow-up tasks, such as sending reminders, generating reports, and flagging overdue claims. By combining human expertise with advanced technology, we ensure faster resolution and collection of unpaid balances while minimizing administrative burden.
The Emrsive Advantage in A/R Follow-Up
- Expert Team: Our knowledgeable and dedicated A/R specialists have years of experience handling payer-specific follow-ups and resolving outstanding claims.
- Customized Solutions: We tailor our A/R follow-up strategies to suit the specific needs of your practice, ensuring the best possible results.
- Persistence and Diligence: We don’t stop until you get paid. Our team is persistent in following up on unpaid claims, tracking down every dollar owed to your practice.
- Compliance and Accuracy: We adhere to all industry regulations and ensure accurate and compliant handling of your claims and collections processes.
Recover Your Unpaid Revenue with Emrsive Medical Solutions
Your practice deserves to be compensated for the services you provide, and at Emrsive Medical Solutions, we’re committed to ensuring you receive every dollar owed. Our A/R follow-up services are designed to maximize your revenue by staying on top of unpaid claims and outstanding balances, minimizing the time and effort your practice must spend on collections.
